Our
Background
HimTimes launched itself during 1999, with it's
daily news broadcasting and thereafter, have been
providing web hosting solutions. At the time our
company did not provide hosting services so we were
forced to refer our clients to non affiliated companies.
The level of service that our clients received horrified
us. We began offering a superior hosting service
to our clients, thereafter. The support and reliability
we offer has proven to be the key factor in our
ability to be a competitive force in the ever growing
hosting market. We now have www.himtimes.com, which
is a world wide daily news broadcaster, from Himachal
Pradesh and we have www.echoindian.com, which is
a commercial directory listing site and www.himhosting.com
which caters to clients demand for Top Quality Hosting,
Web Designing and provides many other services,
connecting to Web Promotion.
Unsurpassed
Performance
To ensure the absolute maximum up-time for your
site, we have connected all of our servers to a
fully redundant network, with multiple OC-12 fiber
optic
lines bringing your site to the world. Multiple
backbone providers mean that your site remains available
even if one of the providers were to go down. A
50% network capacity policy ensures that there are
never delays during peak hours, and allows for fully
burstable bandwidth. In addition, all our Tier 1
providers guarantee 100% up-time plus zero packet
loss.
Power supply is also assured, as all of our equipment
runs off UPS (Uninterrupted Power Source) and an
industrial diesel generator. In the event of power
brownout or failure, UPS allows all servers to continue
running while the generator automatically kicks
in.
We
also have implemented extensive security precautions
to protect all equipment and data at all times.
Equipment is monitored with digital video surveillance,
and access to all areas is restricted by digitally
encrypted entrance passes. Data is protected with
host-based and network-based detection systems to
prevent hostile attacks.
HimTimes
has planned and prepared for all contingencies to
ensure ultimate network and site performance and
reliability at all times.
Friendly
and Reliable Support
HimTimes is committed to providing the fastest and
most responsive customer service and support: all
calls are answered by a live customer service representative,
e-mails are answered within 30 minutes, and support
tickets are almost always resolved within one hour.
Our
support technicians are highly trained engineers,
experienced in troubleshooting all aspects of web
hosting. They form a team that is committed to accurate
and friendly customer service for all issues.
In
addition to personal support, we have extensive
digital resources at your disposal. We have a Frequently
Asked Questions database for all common issues,
plus unique interactive tutorials.
HimTimes
knows the importance of highly responsive customer
service, and spares no effort in providing it to
you. Any time you have a question or concern about
your service, you can reach us by telephone, live
chat, or e-mail.
Greatest
Value
Who says you can't have all of that at a great value?
All of our services are not only reliable and fast,
but also affordable, and cheapest in India and
world over.
We
bring you the best service and most up-to-date technology
at reasonable prices. We believe in our quality
services so much that we provide a completely hassle-free
30-day money back guarantee.
HimTimes
is built around three core values: providing the
ultimate site performance and reliability, delivering
personalized and dependable customer service around
the clock, and offering all this at the best value.